Contact Info
Water Resources Commissioner
248-858-1066
One Public Works Drive
Building 95W
Waterford, MI 48328-1907
Emergency After Hours: 248-624-6366
8:00am - 4:30pm
248-858-1066
One Public Works Drive
Building 95W
Waterford, MI 48328-1907
Emergency After Hours: 248-624-6366
8:00am - 4:30pm
Pontiac Drinking Water Quality
We are pleased to report that your drinking water is safe and meets Federal and State requirements.
For more information about the City of Pontiac's Water Quality view the Water Quality Report for the City of Pontiac. This report is compiled from data received from water treatment plant sampling and local distribution bacteriological, disinfection byproduct and lead & copper sampling. Many contaminants are analyzed but are not listed in the report if not detected.
A Pontiac Water System Advisory Council (WSAC) was formed to help water customers become more aware of potential lead in drinking water and the associated health risks.
Pontiac purchases their water from the North Oakland County Water Authority (NOCWA), who purchases it from the Great Lakes Water Authority (GLWA). The water comes from the Lake Huron watershed via the Lake Huron Water Treatment Plant in Port Huron.
GLWA’s water treatment process is a 24/7 operation managed by highly-qualified and trained professionals. Once water enters GLWA facilities it goes through various treatment levels, including physical screening, filtration and a final quality check before being pumped out of the stations into the distribution system.
There is no lead or copper in the source water.
Lead and copper contamination comes from leaching of plumbing materials and lead service lines in older homes. Corrosion control chemicals (phosphate) are added to the water at the treatment plant to minimize leaching into drinking water. View the lead and copper results for Pontiac.
Things you can do to minimize consuming water containing leached plumbing material are as follows:
The State's Lead and Copper Rule requires that water operators create a plumbing material inventory. If you know what your in-home plumbing material is, please call (248) 858-0958 or email WRCwater@oakgov.com.
More information about lead can be found at www.michigan.gov/mileadsafe.
The water pressure delivered to your home depends on the location of your home within the water system's elevation.
Please call (248) 858-0958 or email WRCwater@oakgov.com for more information.
Discolored water occurs when normally settled sediment on the bottom of the watermain gets stirred up. This can happen when sprinklers are turned on in the spring or when a fire hydrant is used. Water maintenance staff flush and sample hydrants after main breaks, which can also cause discolored water. This water is not a health risk, but we do understand it is unpleasant. The best thing you can do is to refrain from using the water inside your home until the system settles down again. Typically, the water will settle after about two hours. To prevent the discolored water from flowing through your entire system:
Outdoor water use consumes a large volume of water. There are ways to reduce and use the water wisely.
A service line is the portion of pipe that connects a home to the water main. The image below shows the portion of the service line which is public (owned by the City) and the portion which is private (owned by the homeowner). A service line verification program is a program that randomly selects homes in the water system to determine the material the water service line is made of. Following the completion of the verifications, the program will use the results from the verified service lines to create a distribution system materials inventory that identifies the material of all service lines in the distribution system.

Yes! The WRC is welcoming volunteers to participate in the program. If you, or someone you know who lives in the City of Pontiac, is interested in participating, please call us at 248-858-4324 to volunteer or for additional information.
Our organization is working on multiple projects throughout the City of Pontiac to improve aging water and sewer infrastructure. We’ve created an interactive page with photos and videos to highlight the progress being made. Click here to learn more.

248-858-1066
One Public Works Drive
Building 95W
Waterford, MI 48328-1907
Emergency After Hours: 248-624-6366
8:00am - 4:30pm