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Passwords

Legacy IAM User

If you are a Legacy IAM User  (BSA, OCMove/FileZilla, ITPSRS, CAMS-WRC, or PAWS)
please use the following link to manage your password:
https://www01.oakgov.com/ocaccount/ForgotPswd.aspx 


Oakland County Account

For all other users, including County Employees and Contractors: Watch this short video or follow the instructions written below.

Oakland County Password Reset

 
 

Oakland County Employees and Contractors, should us their full email address as their username.
Municipal and Business Partners should use the email address they provided to Oakland County when their account was created.

  1. From any browser window, navigate to https://myapps.oakgov.com.
  2. When the Sign In screen appears, enter your username (email) into the Username field & click the Next button.
  3. If you see the Verify with your password screen, click the Forgot Password link located underneath the blue verify button.
    Note: Depending on your authentication method, you may need to click verify with something else, and then select  Password to get to the Verify Password screen
  4. Once you’ve clicked Forgot Password, you will need to authenticate using one of the available options. You may be asked to authenticate automatically, or you may need to choose an option from those you are enrolled in.
    Note: Okta Verify and Phone are the only two supported options for password resets for Employees and Contractors.
  5. Once you have authenticated successfully, you will be prompted to select a new password. Make sure to review the password requirements before proceeding.

 

The password of the Oakland County Public Account is independent of your email password. The use of different passwords for your email and Oakland County Public Account is strongly recommended. The password of the Public account has the following restrictions:

  • Minimum length: 10 characters
  • Expiration: Every 90 days
  • Composition: Must be composed of three of the following four categories - uppercase (A-Z), lowercase (a-z), numeric (0-9), or special characters (!,*,=,:,$,#,%).
  • Composition: No more than 2 consecutive characters (i.e. a user's password cannot be AB1aaa).
  • Composition: Cannot contain the username, first name or last name of the account.
  • History: Must be different from the previous ten passwords.
Additional Public account assistance and Login Help can be obtained by contacting the Oakland County Service Center at 248-858-8812 between 8:00 a.m. and 5:00 p.m. Eastern, Monday through Friday, or by emailing ServiceCenter@oakgov.com.